Rumah Matisse is fully staffed with a professional crew that will always do their best to attend all guests with a sincere smile and adjusting their schedule as much as possible to meet guests' needs.
• General Manager
Will be your main contact for any doubt, advice, or problem may occur during your stay in the villa.
• Assistant Manager
In charge of the staff schedule, accounting, and assistance to the General Manager.
• House Manager
Oversees and coordinates the staff work and will be available to assist you during your stay, organizing your drivers, the pickups, transfers from/to the airport, your massages, excursions, etc.
Exquisitely trained in the preparation of both Indonesian and international cuisine, our cook will provide with an extensive Menu for your tasting and will do all the necessary market shopping without surcharges.
They will be responsible for housekeeping duties, taking care of your daily laundry and providing waiter service.
• Engineering/Maintenance personnel
Will be responsible for the house facilities technical maintenance.
• Gardener/Pool Attendant
Will be responsible for tending the pool, garden, and cleaning the grounds of the villa.
• Security Guard
Will patrol the grounds and guard the entrance of the villa and will help the guests during the night when the rest of the staff is resting.
Upon request and by surcharge, our English speaking drivers will take you to discover the secrets of Bali on a seven passenger´s car. Large vans for up to 12 passengers can also be supplied.
• Spa Therapists
Our fully trained off-site spa therapists will visit the villa on request to offer a wide range of spa and massage treatments for a small additional cost.